Emergency Assistance

In case of an Emergency, please read below:

Our services does not offer crisis intervention treatment.Should you or anyone you know, require urgent assessment, please call the Psychiatric Triage Service on 1300369012 or call 000 for the Emergency Line.

If you are able to drive or you know anyone who is able to drive you, please head to your nearest local hospital emergency department.

Crisis or After Hours Support

Pure Empowerment is not a 24-hour service or crisis service, however if you find yourself or someone you know in a crisis here are some numbers to contact for help.

Beyond Blue (Assistance for Depression and Anxiety)

PH: 1300 22 4636


Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

PH: 13 11 14


Kids Helpline 

Kids Helpline is Australia’s only free, 24/7 phone and online counselling service for young people aged 5 to 25.

PH: 1800 55 1800, 24 hours a day, 7 days a week. If you can’t get to a phone, please try our email or web counselling services.



Headspace Shepparton

Headspace Shepparton is open Monday to Friday 9am-5pm. Open Tuesdays till 8pm, by appointment only.

P:(03) 5823 8800 E: headspace@gvhealth.org.au